Your tourism platform to know who is visiting you and why
Centralizes tourist service, intelligence, content and CRM in an accessible, multichannel solution for public administrations
Cicerone: Free yourself from daily chores and use our decision assistant
We adapt to your brand and destination
Visitor Registration
We centralize registration, whether it comes from the web, social media, or different offices, and stay in touch thanks to our own CRM.
Cognitive Assistant Chatbot
Have an interpreter available to answer your visitors in 95 languages, and an assistant who directs tourists to less crowded places.
Web Portal
Differentiate your destination with a portal that personalizes trips and messages in real time, building tourist loyalty.
Planner
Offer them new routes by energizing resources, capture contacts and attract them with personalized campaigns.
Digital Media
Be the first destination to offer personalized information using generative intelligence in the tourist's language.
CRM
Send qualified information in the tourist's language. This creates a personalized connection with each visitor.
Reporting and Analytics
Forget Excel and manual reports. With our system, get automated reports at the end of the month.
Content Inventory
Unlike other systems, Cicerone SIT allows you to unify and adapt content to different formats automatically and efficiently.
Accessible Tourism for All
At iUrban we believe in inclusive tourism, where everyone, regardless of their abilities, can enjoy a unique experience. Our platform is designed to eliminate barriers and adapt to the needs of everyone, ensuring accessibility and personalization in every interaction.
Unlimited access, for everyone
Cicerone provides itineraries that prioritize accessibility, such as ramped routes, adapted transportation and mobility options. Ideal for people who use wheelchairs or have reduced mobility.
Information adapted for everyone
- Visual: The entire experience can be performed through voice commands, with clear and precise indications that do not require manual interaction.
- Auditory: Includes real-time audio transcriptions and visual support in its interface, facilitating communication.
Clear and understandable interactions
The information is presented in simplified formats, with short and clear sentences, adapted to the simplified dictionary for people with Down syndrome, improving the understanding and enjoyment of the trip.
Secure and accessible digital environments
Cicerone designs customized itineraries that avoid potentially stressful situations, such as crowds at tourist spots, and offers quieter alternative routes.
Effective communication tailored to your needs
It acts as a real-time translator in stores or local interactions, and repeats directions clearly and slowly, facilitating communication and integration of the traveler.
Frequently Asked Questions: Tourism Platform (Cicerone)
1. What is the Cicerone tourism platform?
A system that integrates tourist service, content management and analytics in a single platform for public administrations.
2. Who is it intended for?
For municipalities, tourism offices, county councils and smart destinations looking for a complete and easy-to-use solution.
3. What does it include?
Visitor registration, chatbot, web portal, scheduler, CRM, reporting, analytics and standardized content system.
4. Does it really multiply the records?
Yes. Actual data shows increases in registrations of up to 5 times by offering digitized and multichannel care.
5. How do you improve destination management?
6. Does it include support and training?
Yes, initial training, documentation, remote assistance and SLAs adapted to public entities.
Some Cicerone success stories
Alcobendas: 24/7 Connectivity and Personalization in the Heart of Madrid
Thanks to Cicerone, Alcobendas has transformed its tourism by offering personalized and accessible information in real time, connecting with visitors seamlessly and eliminating language barriers. Now, tourists can enjoy a complete and close support 24 hours a day.
Castellón: Tourism Innovation for a Memorable Experience
The implementation of Cicerone has revolutionized tourism in Castellón, facilitating access to events, routes and places of interest in multiple languages. This Mediterranean destination now accompanies the visitor at every step, providing a unique and accessible experience for everyone.
Valladolid: Technology that Boosts Cultural Heritage
With Cicerone, Valladolid has taken a leap towards the modernization of its tourist services. Visitors now have a tool that facilitates their tour, providing personalized recommendations and enriching each visit with detailed information.
Eivissa: A Smart Link between Tourism and Tradition
Thanks to Cicerone, Eivissa has found the balance between technology and tradition, offering visitors a unique and complete experience in every corner of the island. Now, information flows in real time and in any language, helping tourists to fully immerse themselves in the local culture.
Contact us
If you have reached this point and would like to know more information, you can contact us by filling out the form below.
Contact form
2 Steve Jobs Street, 29590
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