Smart Destinations: Multiply x5 your current registrations
Transform your destination with technology, data and digital solutions for municipalities, tourism offices and public entities.
Some success stories of Intelligent Tourism Destinations
Visit Madrid: The 1st Tourist Assistant in the capital city
Madrid City Council has taken a step into the future with the launch of Visit Madrid GPT, a virtual assistant that is already revolutionizing the tourist experience of its visitors.
Welcome to a new way of discovering Malaga
Welcome to Malaga! We have implemented self-consultation supports so that you can plan
your trip quickly and easily. Now, you can get all the information you need without having to wait.
Caravaca, your visit starts here
The Caravaca tourist office has completely digitalized its office so that you can plan your stay in a personalized and effortless way. Enjoy a more agile and complete tourist experience from the very first moment!
La Manga, innovation at the service of tourists
Visitors can now access all the tourist information easily thanks to the new 55″ interactive totem. Get to know the most emblematic points, plan your visit and discover unique experiences without complications or waiting.
Tourist destinations do not know what their tourists are doing. There is a great lack of digitalization.
There are many channels, with leaks, losing valuable information.
This results in scattered data and an incomplete view of the tourist.
We make the information accessible and standardize it following the UNE semantic standards, as established by Segittur.
Our AI updates and reuses existing content, making your channels more attractive and improving tourist loyalty.
Frequently Asked Questions: Smart Destinations
1. What is an Intelligent Tourism Destination (ITD)?
2. What solutions does iUrban offer for ITD?
Cicerone is a modular digital platform designed for public administration. In addition, we also manage hardware elements to cover all the needs of your destination.
3. Can these solutions be implemented in small or under-resourced municipalities?
Yes, our solutions are scalable and modular, adapting to any size of municipality or tourist destination.
4. How does iUrban help improve the visitor experience?
We provide updated, accessible and personalized information, facilitate digital interaction, and offer data to optimize the destination’s tourism offer and services.
5. Do iUrban's solutions meet accessibility criteria?
Yes, all our platforms and devices are designed to be accessible to any visitor, regardless of their capabilities.
6. Is it possible to customize the information according to the destination?
Yes, content, graphics and functionalities can be adapted to reflect the specific identity, culture and services of each tourist destination.
7. What are the benefits for the public administration of implementing an ITD?
It allows to improve tourism planning, optimize resources, increase visitor satisfaction and obtain reliable data for strategic decisions on promotion and development.
8. Is it possible to monitor visitor interaction with the devices?
Yes, thanks to our integrated analytics, managers can learn how information is interacted with, which are the most visited points and which content is most relevant.
Cicerone, the ideal platform for Smart Tourist Destinations
Don't you have a tourist information system based on the UNE Standard?
Cicerone SIT
Having trouble speaking the visitor's language?
Cicerone Chatbot
Don't know who are the tourists that land on your website?
Cicerone Web Portal
Don't have a planner to customize your trip?
Cicerone Planner
How much time do you waste resending all the records?
Cicerone CRM
Don't know who your tourist is and what they do?
Cicerone Analytics
Contact us
If you have come this far and would like to know more information about our services, you can contact us by filling out the form below.
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