Tourism Intelligence System (SIT)
Unified TIS for public destinations: standardized and real-time content
Do you have a Tourism Intelligence System based on the UNE Standard where all resources are categorized and organized?
Many Tourism Intelligence Systems (TIS) do not adequately centralize resources, which makes it difficult to display them quickly on the web.
In addition, editing each content for different channels is a tedious and time-consuming process.
Imagine a system that not only informs, but also unifies and adapts all content automatically.
Forget about having to post the same information depending on the support and waiting to see how it looks. With Cicerone SIT, you can control everything in real time.
Characteristics of CICERONE SIT
To show the different resources, activities and events, with their videos and descriptions.
B Set the starting point, either from the office and the next day from the tourist’s accommodation for use on their mobile.
Real-time routing
- Pdfs, texts or files that you can view later from your email online, without the need to download anything.
- Travel notebook where you can include personalized information, option to print files.
Send you personalized information
Although with Cicerone you report, plan, register and survey at the same time, you can also put only one of the modules on any device, for example, the survey on a tablet.
Using devices to impact the tourist
Connect with magnetic loops, braille printers, or simply adapt your digital content to the visitor’s disability.
Accessibility module
Actions in Sustainability Plan
- Visual/virtual environments: videomapping/virtual/augmented reality.
- Development of WAI-AA accessibility improvement initiatives.
- Digital contents, audio guides and avatars.
What does the Tourism Intelligence System (SIT) service include?
- Creation of all the audiovisual equipment and assignment of the different contents and visuals, creation of video reels (stand by) according to the type of tourist with the client's contents.
- Adaptation of the reporting module to the device used by the technicians (PC, tablet or rear video wall).
- Creation of routes based on technician specifications.
- Training and support included in the maintenance.
- Ticketing platform to open any type of incident and resolve doubts.
- Plugin to display the contents according to the required accessibility AA.
Frequently Asked Questions: Tourism Intelligence System (Cicerone)
What is Cicerone SIT?
A tourist information system that centralizes, standardizes and publishes destination content in real time, ready for web, totems and mobile.
2. For whom is this Tourism Information System intended?
For Public Administrations: city councils, boards and councils that need a unique and reliable repository of tourism content.
3. Does it comply with UNE and DTI standards?
Yes, it structures and standardizes the information to align it with tourism content standards (UNE/Segittur).
4. How is the content published?
From the unified dashboard: you choose resources, activities and events, and they are updated instantly on web, kiosks 24/7 and devices.
5. Does it integrate with other Cicerone modules?
Yes: Tourism Portal, Planner, Registration and Surveys, Chatbot/Assistant and Analytics/CRM to have the full cycle.
6. What type of resources do you manage?
Points of interest, routes, activities, agenda/events, media (text, image, video) and metadata (schedules, access, location)
7. How does it help accessibility?
Allows for adapting content, adding clear descriptions and connecting to assistive devices (e.g., magnetic loop, braille/printing)
Does it work with physical devices?
Yes, publish on totems, indoor/outdoor screens, tablets and video walls; content is managed remotely.
9. Is it available throughout Spain?
Yes, implementation and support for public entities of any autonomous community.
