24h Tourist Information Points for Public Administrations
Manage the messages and QRs that appear on your media to act as a 24/7 tourist office and impact visitors in the busiest areas of the city.
Why not take advantage of the busiest points to capture visitor data?
Our goal at all times will be to obtain your contact in order to build your loyalty.
Technicians lack information about what tourists who do not pass through the tourist office do. Many have opted to install totem poles and monopoles, but these rarely provide valuable data. Why?
Because travelers do not want endless directories without personalization; they are looking for a service as good as that of the tourist office.
Introducing Cicerone Info 24/7, a solution that supports the office with sustainable information points that do not require civil works and, for the first time, provide quality data.
Visitors can take all the information directly to their mobile and we get valuable data about their interactions.
Features of the 24H Information Point
Informer 55 to wall or with stand
The easiest is to be able to share a monitor of at least 55″ with your laptop or PC, to use the 2 screens and share, videos, images and explain routes in a more visual way.
Videowall LCD and LED screens
They can be adapted to the room and are more economical. The most common are 2x2m.
Counter area
- 55" totems or interactive lecterns Designed to provide information when there are queues or to help the technician to inform in a visual way, if you want to use the support to display campaigns, it is better to opt for a totem or vertical monitor.
Waiting area
A Sustainable wall mounts or interactive showcases 23.6″ to 32“
The main advantage over a totem pole is that, being smaller, they do not require civil works, they go on the wall and allow to inform in an easy way.
B 32″ to 55″ outdoor totems
Need civil works (footings), large interactive screens to impact travelers independently.
Facade and exterior. 24H information point and digital signage.
Actions in Sustainability Plan
- Tourist information point 24 hours a day.
- Outdoor totems and digital displays.
- Management of signage equipment.
- Digitized office.
- Accessibility of tourist offices.
- Tourist digital signage, QRs and NFC.
What does the 24H Information Point service include?
- Creation of all audiovisual equipment and assignment of the different contents and visuals. Creation of up to 3 reels of videos (stand by) according to the type of tourist with the client's content.
- Installation, configuration and maintenance to ensure 3-year warranty, turnkey.
- Configuration of the Remote Control Unit (RCU) so that, if the equipment loses power or the Internet, it is not necessary to send a technician and have the equipment monitored remotely.
- Management software to schedule power on and off and to have incident alerts.
- Depending on the model, modules such as the Cicerone planner, selfie, street map, weather and other sensor data, such as air quality, are included.
- Ticketing platform to open any type of incident and resolve doubts.
- Plugin to display the contents according to the required accessibility AA.
- Linux equipment to be able to enter remotely and not have to pay for updates of the Windows type operating system.
Frequently Asked Questions: Tourist Information Points 24h (Cicerone)
1. What is a 24h tourist information point?
It is an interactive digital support that offers official tourist information on a continuous basis, even outside tourist office hours.
2. What kind of information can you display?
Events, routes, monuments, cultural agenda, transportation, maps, local businesses, citizen surveys and much more, managed from Cicerone.
3. Is it designed for Public Administrations?
Yes. Our information points are oriented to city councils, tourism boards and county councils, with functionalities designed for the public sector.
4. In which languages is it available?
They can be configured in multiple languages, with automatic translations and multilingual content for international tourists.
5. How is content managed?
Through Cicerone’s centralized manager, which makes it possible to remotely update all the points installed at a destination.
6. What technical support is offered?
It includes remote monitoring, preventive and corrective maintenance, as well as support service with specific SLA for Public Administrations.
